Services

Our patients have experienced severe motion loss and we strive to help those patients get motion. It is our call to action as a company, and it is our web domain identity. Because patients often have been treated by conventional methods and some fail, we work in partnership with the treating physician and therapist as an ancillary provider and provide value-added services, including checking for insurance coverage; billing payers and third party administrators. Additionally, with demonstrated medical necessity and a medical order / prescription, we provide a variety of patient instruction, and customer service activities. This hands on approach gives us greater contact with patients, clinicians, and payers and TPA, etc…, so we may play a vital role in the continuum of care during a critical window to get motion - either when a patient fails conventional treatment, or fails to make normal expected progress as deternmined by the treating clinician.  These two situations are often early signs of medical necessity for severe motion deficits. 

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BENEFITS OF ERMI SERVICES

  • Insurance paperwork is gathered by an ERMI representative to verify coverage, and conduct billing. This eliminates additional workload because ERMI processes all approved insurance claims. 
  • Once insurance coverage is verified, an ERMI representative works with the physician and the therapist as an ancillary provider to care for the patient. ERMI delivers device, and sets it up in-home, and provides patient instruction that can be tailored to meet the specific needs of the clinician and patient. The Joint Commission guidelines assure the highest level of quality and safety. JCAHO guidelines are upheld as the ERMI standard of care.
  • During use, the ERMI representative is available for patient questions and works with the patient’s therapist and physician or healthcare provider to improve motion gain.
  • The Joint Commission guidelines assure the highest level of quality and safety. JCAHO guidelines are upheld as the ERMI standard of care.

FEATURES AND BENEFITS

Patient Instruction Services

  • No additional burden to the physician and their staff because ERMI provides individual education to each patient.
  • Allow physicians and their staffs to spend more time seeing patients
  • Enable patients to quickly learn to use the device
  • Help patients get off to a good start, which may improve compliance and outcomes

Insurance Paperwork Processing

  • No additional administration workload for the clinicians and their staff.
  • Supports prompt processing of claims
  • Helps promote strong communication between patients, clinician’s offices, and payors with ERMI.

Customer Service

  • Verifies that the patient understands how to use the device
  • Ensures the patient is comfortable using the device
  • Answers the patient's questions
  • Measures patient usage and encourages full compliance
  • Gathers indications of usage benefits
  • Increases patient satisfaction
  • Reduces the time doctors and their staffs spend supporting patients
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